Amazon refund and A-Z guarantee

Amazon's A-Z guarantee for refunds is undeniably exceptional. Their policy has always ensured that I receive a full refund when any problem arises in my order. This guarantee provides a sense of assurance and trust, making it easier to order from Amazon.

Recently, I received another refund due to an item not being delivered before the refund request. Although the object eventually arrived a few weeks after, it was too heavy and expensive for me to return. Amazon approved my refund request and advised me to keep the item. However, despite their policy, I can't help but feel guilty about keeping the item after being refunded.

Gratitude Diary Day 37: The result is not 100% satisfactory, but I am glad the issue was finally resolved. Say what you want about the dominance of online platforms; I wondered if I would have got my money back if this had happened 20 years ago and if I ordered this item from a high street shop. I am grateful for the refund from Amazon.

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